west kootenay rental & property management services
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about us

"WKRP Management" is owned and operated by Paula Owen.  Paula is a licensed Managing Broker and Property Manager through the Real Estate Council of British Columbia.

Paula`s property management background began in Whistler, BC...as told by Bryan, who at the time was ResortQuest Whistler's Director of Operations...


"Paula joined ResortQuest during the 2002/03 ski season and was quickly promoted to the position of Owner Relations Coordinator in the spring of 2003. During this time, Paula looked after hundreds of homeowners of vacation rental properties.   Paula’s efforts and service delivery was exemplary and she was a favourite of our owners and our employee team.  Paula was ResortQuest Whistler’s nominee for Employee of the Year in 2004 for ResortQuest International.  During this time, Paula began taking her Property Manager’s Course and joined the Whistler Exclusive Properties team in our long-term rental division.  In the summer of 2005, Paula was promoted to Homeowner Relations Supervisor, where she lead the Homeowner Relations team and continued in her role in long-term rentals.  Paula excelled in this dual role and was promoted to Homeowner Relations Manager where she oversaw day to day operations of both our nightly and long term rentals."

Bryan Pilbeam, General Manager

The Crystal Lodge & Suites
Whistler, BC


...and then in the summer of 2006, there was a mountain bike vacation to Nelson.  Paula instantly fell in love with the West Kootenays, and she and her significant other bought a little house on some acreage.  

With a passion for property management, Paula successfully completed her Managing Broker course through the University of British Columbia's School of Business and West Kootenay Rental & Property Management Services was formed.





Testimonials

"It’s perfect, Paula.  I must say you have done a terrific job and I’m very impressed with the service you provide AND your professionalism.

Please have prospective clients call me if they are looking for a reference – I will certainly be happy to provide one for you."

Leona Ashcroft

~

"We first met Paula when she was part of the Whistler Exclusive Properties team. She managed the rental of our condominium in Whistler when we were home in Dallas, TX. We never worried about our property because she understood our needs and priorities , monitored the property appropriately and communicated with us frequently. She superceded our expectations of a property manager by arranging a viewing of and a meeting with the owner of another condominium that we eventually purchased. Paula is honest, considerate and very effective as a property manager and we highly recommend her now as we did to friends when she was working in Whistler."

George H. McCracken, Jr, MD
Professor of Pediatrics
GlaxoSmithKline Distinguished Professor of Pediatric Infectious Disease U Texas Southwestern Medical Center at Dallas



'"Paula Owen offered an exceptional and professional service in all aspects of managing our property. Since we are based far away it was important for us to know that our property was in safe hands and West Kootenay Rental and Property Management Services did not disappoint."

                                                      ~Jan  Hancock 

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